FAQs
Clear answers to common Australian solar questions about panels, batteries, rebates, feed-in tariffs, quotes, warranties, and installation.

Battery Backup Reserve Setting: What It Holds Back
Understand what a battery reserve setting does, why it is separate from blackout wiring, and what to confirm before relying on it.

Solar Monitoring App Not Updating? Check This First
A stale solar app graph does not prove your panels have stopped. Check the timestamp, local inverter status and internet link before seeking help.

First Solar Bill Has No Export Credit? What to Check
Check the billing dates, meter setup and plan before deciding why your first solar bill has no export credit.

Solar Retailer Closed? Where to Start With Your System and Warranty
If the business that sold your solar system has closed, check its status, gather your records and identify the right contact for the problem.

Solar Site Visit vs Satellite Quote: What to Check
Understand what a solar site visit adds to a remote quote, which details to confirm and how to turn the findings into a clear written proposal.

Solar Retailer vs Electricity Retailer: Who Does What?
Know who sold your solar, who installed it, who sends your electricity bill and who runs the network, so you can start with the right contact.

Solar Panel Temperature Coefficient: What Heat Does to Output
Learn how heat affects rooftop solar output, how to read the Pmax temperature coefficient and what to compare on an Australian solar quote.

Solar Installed but Not Switched On? What Happens Next
Understand the connection, metering and confirmation steps that may sit between installation day and safely switching on your solar system.

Moving Into a House With Solar? First Checks
A practical first-week checklist for checking an existing rooftop solar system, gaining monitoring access and finding the records you may need later.

How to Read Your Solar Monitoring App: Spot Underperformance Before It Costs You
Learn how to use a solar monitoring app in Australia to check output, exports, self-consumption and faults before they cost you.

Do Solar Panels Need Cleaning? Maintenance Guide
Learn when rooftop solar panels may need cleaning, what a proper system service includes and which warning signs Australian homeowners can check safely.

Solar Installation Day Checklist: What to Check Before Handover
Use this practical checklist to confirm the installer, equipment, monitoring access and handover documents before the solar crew leaves.